Vertical Bodies mission is to provide a safe effective aerial gym for fitness enthusiasts, dancers and athletes. Our facility is a modern aerial playground for all levels of fitness; from the novice poler to the advanced, we offer specialized pole fitness for everyone.
Policies & Procedures
While we love to have fun, we do have some house rules. If you have any questions on our policies and procedures, please feel free to call the studio.
Please be respectful to other students & your instructor by showing up to your class on time. We suggest that you arrive at the studio at least 10 minutes before your scheduled class to give yourself enough time to change & get situated…etc. Once the class has started you will not be allowed to join the class due to safety concerns.
We have a 12 hr cancellation policy for classes & private sessions. If you cancel your class 12 hrs prior to your class/appointment you will not lose that class/appointment. The class/appointment will go back onto your account for you to makeup/reschedule before the expiration date of your package. If you late cancel you will lose the class from your package, there are no refunds for late cancellations. Consistency in training is key to success & attaining goals.
*This cancellation policy does not apply to parties.
Pre-payment & pre-registration are available for all packages & training sessions. Purchases can be made online or in person.
All class packages & sessions are non-refundable & non-transferable. Please be sure to use all classes within your package/session’s expiration date.
The studio reserves the right to cancel classes/appointments at any time. The class/appointment will go back onto your account for you to makeup/reschedule before the expiration date of your package.
If you are under the age of 18 we require parental permission & a signed consent form from a parent or legal guardian. A parent or legal guardian must accompany you on your first visit to the studio.
Please turn off your phones or put them in vibrate mode during classes. And this hopefully goes without saying – please do not answer your cell phone during class. It is a disruption for the entire class so please use courtesy. If you must answer your cell phone, please remove yourself from the class to do so.
Guests & Class Observation
Please understand that we do not allow guests or observers. We uphold and value the privacy of all of our students and we are sure that you would appreciate the same courtesy.
All merchandise purchases are final sale. We do not offer merchandise refunds, however, we will make exchanges for defective merchandise. If you purchase merchandise online, you must pick up all merchandise at the studio – we do not ship.
Schedule Changes & Modifications
Please be advised that a class may be canceled at any time at the discretion of the studio. When this happens, Vertical Bodies does its best to accommodate our students, however, if we are unable to do so a credit will be applied to your Vertical Bodies account for you to use for another class within original expiration date. Please be advised that we do not offer refunds. If you become disabled for at least 3 months or more during the session term and the disability is confirmed in writing by a physician, you are entitled to an extension of the session.
Studio Closure for Holidays
Vertical Bodies is closed for the following holidays:
New Year’s Eve and Day
Memorial Day Weekend
4th of July
Day Before Thanksgiving
Christmas Eve & Day
Vertical Bodies follows Baltimore City Public Schools Delays and Closings: If Baltimore City Schools are closed all day, Vertical Bodies will be closed all day as well and classes will not be held. If schools close mid-day for weather conditions, we will close mid-day as well and classes will not be held. We will endeavor to update the website to inform you of any changes. You can also call the studio at 443-472-8329 or email us at email@example.com.
**Classes will not be rescheduled due to weather. Your Vertical Bodies account will be credited and you may use that credit to apply to another available class. Expiring expiration dates will not be extended. We apologize for any inconvenience.**
We do reserve the right to close early for the safety of our staff and students. We will do our best to contact everyone in advance if we do.